DIAL3D Surpasses 22,000 Admissions Calls Across 29 Behavioral Health Treatment Lines

DELRAY BEACH, FL, September 23, 2026 – DIAL3D, the AI voice and chat platform built for behavioral health admissions, has handled more than 22,300 admissions calls across 29 active treatment center phone lines, alongside roughly 1,800 chat conversations in the preceding 30 days.

The platform serves addiction treatment, mental health, eating disorder and ABA and autism services providers, from single-site operators to multi-facility groups.

The phone is the front door in behavioral health. Someone decides to get help, or a family member decides for them, and they call. If that call reaches voicemail at nine on a Saturday night, most callers do not leave a message and do not try again.

“General-purpose voice AI does not know what a warm handoff to an admissions counselor actually requires, or why a caller asking about their brother is a completely different conversation from a caller asking for themselves. That is the whole job.”

Samuel Staples, Founder and CTO, DIAL3D

DIAL3D answers every inbound call and website chat around the clock, qualifies the caller, and either performs a warm transfer to the admissions team or books a callback. Coverage extends to after-hours and overflow without adding headcount.

Because behavioral health carries obligations most industries do not, the platform runs under HIPAA and 42 CFR Part 2, with a BAA on every plan and a published crisis line protocol.

Published case studies, public pricing and a fuller account of why treatment centers choose DIAL3D are available at dial3d.ai.

About DIAL3D

DIAL3D provides AI voice and chat agents built for behavioral health admissions. Its AI answers every inbound call and website chat around the clock, qualifies the caller, and warm-transfers to the admissions team or books a callback, so nothing rolls to voicemail. DIAL3D also offers outbound campaign tools, marketing attribution that credits every call and chat back to its source, and deep CRM integration. Built in-house and hosted on AWS, DIAL3D is HIPAA-compliant with BAAs in place. It works with any phone system and any CRM, starts with a 30-day free trial, and runs on a flat monthly rate with no contract. Learn more at dial3d.ai or call the demo line at (855) 513-0140.

Media contact

DIAL3D

Samuel Staples

Founder and CTO

Disl LLC d/b/a DIAL3D
3333 S Congress Ave, Suite 404
Delray Beach, FL 33445

[email protected]
561.699.7469

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